Shopping Guide

About member registration

Member registration can be done from "Member Login" or "New Member Registration" at the top of the page.
Purchasing from the next time becomes very convenient if you register as a member.

About merit of member registration
· It becomes unnecessary to input cumbersome delivery destination information etc, when purchasing from the next time.
· You can check your purchase history and favorite items at any time from MY page.

About shopping

1. Check product details

From the product list, if you click on the item you wish to go to the product detail page. Then move to the next page with "Add to cart basket" button. * For those who are considering purchasing products with those who became a member, they will be added to your MY page as a favorite item by "Add to Favorite" button.

2. Look inside the cart

It is a confirmation screen of the desired product. We will confirm "product", "quantity". Then go to "Purchase Procedure" button to the settlement method selection screen.
When purchasing other goods, please select another product from the "main menu" and select the item.

3. Specify addressee

After completing the selection of the desired item, we will perform "addressee designation". When you register as a member, registered addressees are displayed. When you wish to deliver to another addressee, please add a new addressee from "Send to new addressee" button.

4. Payment method · About delivery

We will select the payment method you prefer. After that, you can select "delivery date / delivery time".
Regarding the delivery of goods, it will be delivered by our company designated Yamato Transport.
Regarding delivery date of goods, please note that it depends on the items you order.
If there is no designation, we will ship at the shortest delivery date.

5. Confirmation of input contents

We will make final confirmation of items you requested, quantities,
addressees, settlement methods and other inquiries.
Once you have received all confirmation, we will complete the purchase procedure with "order completed page" button.

About payment

Product cash on delivery Please pay directly to the driver of the shipping company when delivering the goods.
Bank transfer (prepayment) Shimizu Bank / Yui Branch (Shimizu Ginko / Yui Shiten)
Currently 8012558 Sasuboshi Kamaboko Co.,Ltd.
Postal transfer (prepayment) Transfer account 00870 - 0 - 72346 Sasuboshi Kamaboko Co.,Ltd.
About consumption tax In our shop, we are all inclusive of tax display.
About fee In payment by cash on delivery, the following fee (including tax) will be charged separately.
Below 10,000 yen: 324 yen
10,000 yen or more and less than 30,000 yen: 432 yen
30,000 yen or more and less than 100,000 yen: 648 yen
From 100,000 yen or more to 300,000 yen: 1080 yen
Payment method Payment method, please choose from bank transfer · product cash on delivery · postal transfer.
Customers using gift delivery (when billing address and address of addressee are different), please use bank transfer or postal transfer.
About payment deadline Please payment within 3 days after order confirmation notice from our shop.
In case of product cash on delivery, please pay to the shipping company at the time of delivery.

About delivery

Fare list (Cool flight fee included)

We will inform you of the total payment including the correct shipping fee by "order confirmation screen" and "order acceptance email", please be sure to check.

Hokkaido 1360yen Kita-Tohoku 1060yen
Minami-Tohoku 950yen Kanto 810yen
Shinetsu 810yen Chubu 810yen
Hokuriku 810yen Kansai 810yen
Chugoku 950yen Shikoku 1060yen
Kyushu 1060yen Okinawa 2000yen

For details, please confirm from Yamato Transport's Takkyubin freight list.

About delivering by frozen mail

If you ordered ordinary goods and products (Sakurabi, Shirasu etc.) delivered by frozen mail at the same time, plus shipping fee of 810 yen (tax excluded) will be charged on the shipping fee table above.
If you ordered only the products (Sakurabi, Shirasu etc.) delivered by frozen flights, we will deliver it in the shipping fee table above as usual.

Delivery company Yamato Transport cool courier service
Delivery date Usually, orders received by 14 o'clock on weekdays will be shipped on the order day.
For orders received on Friday evening, Sunday and public holidays, it will be shipped the next business day.
However, please understand that it may be slightly around depending on the type of product and the congestion situation of your order.
Depending on the region, it is usually delivered in 1 to 5 days after product shipment.
Foreign delivery We are sorry indeed, but we do not handle it.

About return

Due to the nature of the product, we can not accept returns. Please acknowledge it beforehand.

Conditions for return / exchange We will be responsible for replacing defective / misleading items delivery.

Other Inquiries

In addition, if you have any questions, please do not hesitate to contact us at the contact information below.

Adress 176-7, Yuimachi-Yahara, Shimizu-ku, Shizuoka-shi, Shizuoka-ken 421-3105
By telephone 054-375-2007
By mail
Reception time Weekdays 9:00-16:00 / Saturday 11:00-16:00